Facilitating a training session can sometimes be a daunting task particularly if presenting unfamiliar content. Preparation and the right tools can however help to ensure the smooth rollout of sessions. Below you will find a list of some best practices which can be followed when facilitating a course.
Prepare. Ensure that all logistics are taken care of ahead of the session. Items such as the venue, catering and equipment should be confirmed at least a week before the start of the session. Other items to consider are the printing of facilitator and participant guides, confirmation of attendees, ordering catering and ensuring that all necessary supplies are available on the day of the session.
Know Your Audience. Knowing one’s audience can be key when presenting, regardless of subject matter. Although jokes can be acceptable if used in good context, be aware that humour may not always garner the expected outcome. Steer clear of stereotypical and potentially offensive comments and try to stay focused on subject matter. As well, knowing how familiar participants are with the information presented can help you to gauge the types of questions to ask in order to help lead the discussion along.
State the Objectives of the Session at the Beginning. Adults like to know what they need to know. Having an idea of the agenda and the overall learning objectives can serve to make participants engaged and ready to share experiences on matters they may be familiar.
Provide Expectations of the Session to the Group. In order to maximize the productivity of time within the session setting ground rules can be an effective tool. This can be as simple as suggesting that participants wait till the end of a section to ask questions, and keep question and debrief periods to a fixed time.
To learn more about facilitation solutions offered by Pathways please visit our website at http://www.Pathwaysinc.ca